Jaclyn Spangler

Head of Hugging, FullStory

Jaclyn is the Head of Hugging at FullStory, where she has worked to build a cross-functional team committed to enhancing customer experience. With a history in both Customer Success and Product Management, her passion is building systems that blend these customer-facing disciplines so that the resulting product has no choice but to be excellent and delightful. A nomad from early days, she now happily calls Atlanta home and enjoys exploring the many delicious brews and eats the city has to offer.