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Quick Reads

PRODUCT LOVE PODCAST, brought to you by ProductCraft Episode 95 MORE EPISODES Ibrahim Bashir, VP of Product at Box

What's the best metric to use as a proxy for product value? According to Ibrahim Bashir, VP of product Box, churn is a better indicator than revenue.

PRODUCT LOVE PODCAST, brought to you by ProductCraft Episode 94 MORE EPISODES Des Traynor, Chief Strategy Officer at Intercom

How should product managers prioritize the "tsunami of feedback" they get from customers and other teams? Des Traynor, chief strategy officer at Intercom, addresses this challenge.

PRODUCT LOVE PODCAST, brought to you by ProductCraft Episode 93 MORE EPISODES Ben Taylor, Chief AI Evangelist at DataRobot

Is the customer always right? According to Ben Taylor, chief data evangelist at DataRobot, not necessarily. However, it's still important for PMs to advocate for their needs.

PRODUCT LOVE PODCAST, brought to you by ProductCraft Episode 92 MORE EPISODES Ben Taylor, Chief AI Evangelist at DataRobot

How do you hire someone to do a job that doesn't really exist yet? Ben Taylor, chief AI evangelist at DataRobot, chats with us about the challenges of hiring in the rapidly-changing AI field.

PRODUCT LOVE PODCAST, brought to you by ProductCraft Episode 91 MORE EPISODES Nik Parekh, Principal Design Strategist at Charles Schwab

Standardized designs have their benefits (such as scalability), but they also lose that local, personalized flavor. Nik Parekh of Charles Schwab shares his thoughts on designing around location.