This week on Product Love, I sat down with Oji Udezue, VP of product at Calendly. Before Calendly, he was the head of product at Atlassian. </span></p> <p><span style="font-weight: 400">While Oji and I joked a lot about the enigmatic <a href="https://twitter.com/christianism/status/1149945127474831360">10x product manager meme</a> on Twitter, he said that the role has gotten a bit mysterious. While it’s definitely a <a href="/pendo-blog/the-rise-of-product-management-on-business-school-campuses/">rising role</a> in tech, it has also changed dramatically since his time as a product manager at Microsoft. The craft of product management, he believes, now accommodates new players and environments. Now that so many industries beyond B2B tech need product managers, what does the role look like? What do product managers in other fields do? </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400">We also discussed the human side of software and how to optimize customer calls. </span></p> <h3>The Human Side of Software</h3> <p><span style="font-weight: 400">According to Oji, the biggest challenge in building software isn’t the complicated code, the technical infrastructure, or the tough business problem — it’s the people. Products are made by people, for people, so this makes sense. </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400">That’s why product managers need to master the human side of software. Product managers are no longer expected to master code or have extensive domain expertise. Instead, they need to have great people skills. Oji recommends product managers be more intentional about building relationships with the influencers within their organization. </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400">It’s even more important to build relationships with people who are skeptical about your product or team. Oji isn’t shy about having difficult conversations and says no product leader should be. Alignment is crucial to building a good product, so any disconnect is worth escalating. </span></p> <h3>Customer Conversations and Workflows</h3> <p><span style="font-weight: 400">Oji’s team at Calendly constantly takes customer calls. He believes product teams should constantly be reminded that these calls are valuable More importantly, they need to see perpetually see that value. Most product teams assume that if they do customer calls for a quarter or so, they’ll know everything they need to know. In reality, customer conversations should be continuous.</span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400">Oji is also passionate about asking the right questions and finding the right answers. However, he believes automation can be helpful in certain cases. Calendly automates generic customer calls so that every week, a PM is assigned a customer call. </span><span style="font-weight: 400">During these calls, he asks: </span></p> <p><span style="font-weight: 400">1) Tell me about a workflow that we’re trying to optimize for you.</span></p> <p><span style="font-weight: 400">2) Tell me about a workflow that preceded that. </span></p> <p><span style="font-weight: 400">3) Now that we fulfilled all your hopes and dreams, what does your workflow look like? </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400"><br /> </span><span style="font-weight: 400">It helps them build better products and prepare for the future. </span></p> <p><span style="font-weight: 400">Want to learn what qualities make a 10x product manager or hear more about virality and product-led growth? Listen to the episode above. </span></p> <p><a href="https://podcasts.apple.com/us/podcast/product-love/id1343610309?mt=2&app=podcast" style="overflow:hidden;width:330px;height:80px"></a></p> </div> </div> </div> <div class="hidden lg:block col-span-2" data-label="post-rightcol"> <a class="items-center cursor-pointer align-center inline-flex justify-center no-underline active:text-pink-1 disabled:text-gray-3 focus:outline-[#1B72F4] font-bold border-b-2 border-[#060119] w-10/12 pb-2 leading-tight text-[16px] xl:text-[21px] px-0 xl:px-2 font-sora text-[#060119]" href="https://www.pendo.io/" target="_blank" rel="noreferrer" > <span>Learn more about Pendo</span> <div class="inline-flex align-center justify-center relative sidebar-pendo-promo h-8 w-8 top-[-12px] right-[-12px] absolute"> <svg width="34" height="34" viewBox="0 0 34 34" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11.3113 22.6282L22.625 11.3145" stroke="#D658D3" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> <path d="M12.7299 11.313L22.6294 11.313L22.6294 21.2125" stroke="#D658D3" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> </a> </p> </div> </div> </div> </section> <section data-label="related-articles" class="pb-20"> <div class="max-w-7xl mx-auto"> <div class="grid grid-cols-1 mx-2 pt-16 border-t-2 border-gray-2 px-6 lg:px-0"> <div> <h3 class="not-italic tracking-tight font-bold font-sora leading-tight text-28 lg:text-44 mb-8 "> <span>You might also like</span> </h3> </div> </div> <div class="grid grid-cols-1 gap-8 lg:gap-12 md:grid-cols-3 mx-0 px-6 lg:px-0"> <div data-label="card-1" class="px-0 mb-12 group card-article relative border-b-2 border-gray-2"> <a href="https://www.pendo.io/pendo-blog/product-love-podcast-brianne-kimmel-founder-of-work-life-ventures/"> <img loading="lazy" class="block h-auto max-w-full w-full h-56 object-cover object-center rounded-10" src="https://www.pendo.io/pendo-blog/wp-content/uploads/sites/3/2022/02/product-love-podcast-brianne-kimmel-148_headshot-based.png" alt="product-love-podcast-brianne-kimmel-148_headshot-based" /> </a> <div class="py-4 relative card-article-bottom min-h-[240px]"> <div class="mx-auto w-full leading-normal pointer-events-auto space-y-5 text-16 text-gray-4 mb-3 font-bold opacity-50 font-inter"> <a href="podcast">Podcast</a> –– 1m read </div> <h5 class="not-italic tracking-tight font-inter leading-nornal text-20 lg:text-24 !text-24 leading-snug font-bold w-[100%] min-h-[200px] "> <a class="text-black " href="https://www.pendo.io/pendo-blog/product-love-podcast-brianne-kimmel-founder-of-work-life-ventures/" > <span>Product Love Podcast: Brianne Kimmel, founder of Work Life Ventures</span> </a> </h5> <a role="button" class="transition-all cursor-pointer outline-none inline-flex items-center justify-center no-underline text-center font-bold rounded-100 whitespace-nowrap max-h-[60px] hover:no-underline focus:no-underline disabled:cursor-not-allowed disabled:opacity-40 text-14 p-2 bg-gray-2 border-gray-2 group-hover:invert active:bg-gray-2 active:border-gray-2 absolute right-0 bottom-4" href="https://www.pendo.io/pendo-blog/product-love-podcast-brianne-kimmel-founder-of-work-life-ventures/" id="" data-glide-dir="" data-toggled="" data-prefix="" > <div class="inline-flex align-center justify-center relative h-6 w-6"> <svg width="24" height="25" viewBox="0 0 24 25" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M4 12.166H20" stroke="#060119" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> <path d="M13 5.16602L20 12.166L13 19.166" stroke="#060119" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> </a> </div> </div> <div data-label="card-2" class="px-0 mb-12 group card-article relative border-b-2 border-gray-2"> <a href="https://www.pendo.io/pendo-blog/product-love-podcast-dan-balcauski-founder-and-chief-pricing-officer-at-product-tranquility/"> <img loading="lazy" class="block h-auto max-w-full w-full h-56 object-cover object-center rounded-10" src="https://www.pendo.io/pendo-blog/wp-content/uploads/sites/3/2022/01/Product-Love-Podcast-Dan-Balcauski_headshot-based.png" alt="Featured image" /> </a> <div class="py-4 relative card-article-bottom min-h-[240px]"> <div class="mx-auto w-full leading-normal pointer-events-auto space-y-5 text-16 text-gray-4 mb-3 font-bold opacity-50 font-inter"> <a href="podcast">Podcast</a> –– 0m read </div> <h5 class="not-italic tracking-tight font-inter leading-nornal text-20 lg:text-24 !text-24 leading-snug font-bold w-[100%] min-h-[200px] "> <a class="text-black " href="https://www.pendo.io/pendo-blog/product-love-podcast-dan-balcauski-founder-and-chief-pricing-officer-at-product-tranquility/" > <span>Product Love Podcast: Dan Balcauski, founder and Chief Pricing Officer at Product Tranquility</span> </a> </h5> <a role="button" class="transition-all cursor-pointer outline-none inline-flex items-center justify-center no-underline text-center font-bold rounded-100 whitespace-nowrap max-h-[60px] hover:no-underline focus:no-underline disabled:cursor-not-allowed disabled:opacity-40 text-14 p-2 bg-gray-2 border-gray-2 group-hover:invert active:bg-gray-2 active:border-gray-2 absolute right-0 bottom-4" href="https://www.pendo.io/pendo-blog/product-love-podcast-dan-balcauski-founder-and-chief-pricing-officer-at-product-tranquility/" id="" data-glide-dir="" data-toggled="" data-prefix="" > <div class="inline-flex align-center justify-center relative h-6 w-6"> <svg width="24" height="25" viewBox="0 0 24 25" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M4 12.166H20" stroke="#060119" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> <path d="M13 5.16602L20 12.166L13 19.166" stroke="#060119" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> </a> </div> </div> <div data-label="card-3" class="px-0 mb-12 group card-article relative border-b-2 border-gray-2"> <a href="https://www.pendo.io/pendo-blog/product-love-podcast-anabela-cesario-director-of-product-operations/"> <img loading="lazy" class="block h-auto max-w-full w-full h-56 object-cover object-center rounded-10" src="https://www.pendo.io/pendo-blog/wp-content/uploads/sites/3/2022/01/ProductCraft-Podcast-Ana-Cesario-Outsystems_headshot-based.png" alt="Featured image" /> </a> <div class="py-4 relative card-article-bottom min-h-[240px]"> <div class="mx-auto w-full leading-normal pointer-events-auto space-y-5 text-16 text-gray-4 mb-3 font-bold opacity-50 font-inter"> <a href="podcast">Podcast</a> –– 1m read </div> <h5 class="not-italic tracking-tight font-inter leading-nornal text-20 lg:text-24 !text-24 leading-snug font-bold w-[100%] min-h-[200px] "> <a class="text-black " href="https://www.pendo.io/pendo-blog/product-love-podcast-anabela-cesario-director-of-product-operations/" > <span>Product Love Podcast: Anabela Cesário, Director of Product Operations at OutSystems</span> </a> </h5> <a role="button" class="transition-all cursor-pointer outline-none inline-flex items-center justify-center no-underline text-center font-bold rounded-100 whitespace-nowrap max-h-[60px] hover:no-underline focus:no-underline disabled:cursor-not-allowed disabled:opacity-40 text-14 p-2 bg-gray-2 border-gray-2 group-hover:invert active:bg-gray-2 active:border-gray-2 absolute right-0 bottom-4" href="https://www.pendo.io/pendo-blog/product-love-podcast-anabela-cesario-director-of-product-operations/" id="" data-glide-dir="" data-toggled="" data-prefix="" > <div class="inline-flex align-center justify-center relative h-6 w-6"> <svg width="24" height="25" viewBox="0 0 24 25" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M4 12.166H20" stroke="#060119" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> <path d="M13 5.16602L20 12.166L13 19.166" stroke="#060119" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> </a> </div> </div> </div> </div> </section> </main> <footer class=" bg-purpleDark-3 text-14 text-white py-16 px-8 md:px-0" role="contentinfo"> <div class="xl:container space-y-5 border-purple-3 border-b"> <div class="flex flex-wrap md:justify-center gap-10 max-w-full mx-auto mb-12"> <div class="w-[40%] md:w-[15%] mb-4 md:mb-0"> <a href="/"> <svg class="mb-4" width="113" height="26" viewBox="0 0 113 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_16852_196265)"> <path fill-rule="evenodd" clip-rule="evenodd" d="M87.3918 17.9294C90.2866 17.9294 92.6412 15.6216 92.6412 12.785C92.6412 9.94822 90.2866 7.64046 87.3918 7.64046C84.4975 7.64046 82.1424 9.94822 82.1424 12.785C82.1424 15.6216 84.4975 17.9294 87.3918 17.9294ZM92.6412 0H92.7837H95.1284V20.384H92.6412V18.3487C91.206 19.6524 89.3553 20.3666 87.3918 20.3666C83.1262 20.3666 79.6558 16.9654 79.6558 12.785C79.6558 8.60423 83.1262 5.20322 87.3918 5.20322C89.3553 5.20322 91.206 5.91729 92.6412 7.22108V0ZM35.8165 17.8396C38.711 17.8396 41.0658 15.5318 41.0658 12.6951C41.0658 9.85852 38.711 7.55076 35.8165 7.55076C32.9219 7.55076 30.567 9.85852 30.567 12.6951C30.567 15.5318 32.9219 17.8396 35.8165 17.8396ZM30.567 7.13154C32.0023 5.82774 33.8534 5.11357 35.8165 5.11357C40.0822 5.11357 43.5527 8.51469 43.5527 12.6951C43.5527 16.8757 40.0822 20.2768 35.8165 20.2768C33.8534 20.2768 32.0023 19.5628 30.567 18.2588V25.48H28.0801V5.096H30.567V7.13154ZM48.2978 11.5114C48.8576 9.20759 50.9431 7.55336 53.3219 7.55336C55.6697 7.55336 57.6364 9.17228 58.1605 11.5114H48.2978ZM53.3219 5.096C49.1201 5.096 45.7017 8.52524 45.7017 12.74C45.7017 16.9549 49.1201 20.384 53.3219 20.384C55.6749 20.384 57.8345 19.5003 59.2478 17.9596L59.9821 17.1586L60.0767 17.0553L59.9738 16.96L58.3774 15.487L58.2744 15.3918L58.1792 15.4952L57.445 16.2962C56.5085 17.3171 54.9672 17.9268 53.3219 17.9268C50.9431 17.9268 48.8577 16.2726 48.2978 13.9686H60.7444V12.74C60.7444 8.45364 57.484 5.096 53.3219 5.096ZM109.833 12.7401C109.833 15.6 107.478 17.9267 104.584 17.9267C101.689 17.9267 99.3341 15.6 99.3341 12.7401C99.3341 9.88 101.689 7.55326 104.584 7.55326C107.478 7.55326 109.833 9.88 109.833 12.7401ZM104.584 5.096C100.318 5.096 96.8475 8.52509 96.8475 12.7401C96.8475 16.9549 100.318 20.384 104.584 20.384C108.85 20.384 112.32 16.9549 112.32 12.7401C112.32 8.52509 108.85 5.096 104.584 5.096ZM69.9848 5.096C68.2568 5.096 66.6105 5.75406 65.3147 6.95594V5.096H62.8936V20.384H65.3147V12.5823C65.3147 9.79883 67.4098 7.53418 69.9848 7.53418C72.5604 7.53418 74.656 9.79883 74.656 12.5823V20.384H77.0766V12.5823C77.0766 8.45437 73.8952 5.096 69.9848 5.096Z" fill="white"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 14.5601H11.6999V26.0001L23.4 14.5601V3.12012H11.6999L0 14.5601Z" fill="#FF4876"/> </g> <defs> <clipPath id="clip0_16852_196265"> <rect width="112.32" height="26" fill="white"/> </clipPath> </defs> </svg> </a> <p class="text-16 max-w-[150px] mb-6">Let's build great products together.</p> <div class="mt-4"> <a role="button" class="transition-all cursor-pointer outline-none inline-flex items-center justify-center no-underline text-center font-bold rounded-100 whitespace-nowrap max-h-[60px] hover:no-underline focus:no-underline disabled:cursor-not-allowed disabled:opacity-40 transition-all border border-solid cursor-pointer outline-none inline-flex items-center justify-center no-underline text-center font-bold rounded-100 whitespace-nowrap max-h-[60px] hover:no-underline focus:no-underline disabled:cursor-not-allowed disabled:opacity-40 text-14 px-4 py-2.5 bg-pink-1 border-pink-1 text-white hover:bg-[#C22357] hover:border-[#C22357] active:bg-pink-1 active:border-pink-1 disabled:bg-gray-2 disabled:border-gray-2 disabled:text-gray-3 shadow-md footer-primary-cta" href="/pendo-free/" id="" data-glide-dir="" data-toggled="" data-prefix="" > <span>Try Pendo Free</span> </a> </div> </div> <div class="w-[40%] md:w-[15%] mb-4 md:mb-0"> <h5 class="font-bold uppercase text-1 mb-2">Products</h5> <ul> <li class="mb-2"><a href="/product/analytics/">Analytics</a></li> <li class="mb-2"><a href="/product/in-app-guides/">In-app guides</a></li> <li class="mb-2"><a href="/product/session-replay/">Session replay</a></li> <li class="mb-2"><a href="/product/feedback/">Feedback</a></li> <li class="mb-2"><a href="/product/roadmap/">Roadmapping</a></li> <li class="mb-2"><a href="/product/validate/">Validate</a></li> <li class="mb-2"><a href="/product/data-sync/">Data Sync</a></li> <li class="mb-2"><a href="/products/mobile/">Mobile</a></li> <li class="mb-2"><a href="/products/saas-portfolio-insights/">SaaS portfolio insights</a></li> <li class="mb-2"><a href="/ai/">Pendo AI</a></li> </ul> </div> <div class="w-[40%] md:w-[15%] mb-4 md:mb-0"> <h5 class="font-bold uppercase text-1 mb-2">Learn more</h5> <ul> <li class="mb-2"><a href="/why-pendo/">Why Pendo</a></li> <li class="mb-2"><a href="/demo-center/">Demo Center</a></li> <li class="mb-2"><a href="/tour/">Tour the product</a></li> <li class="mb-2"><a href="/how-i-pendo/">How I Pendo</a></li> <li class="mb-2"><a href="/type/webinar/">Webinars</a></li> <li class="mb-2"><a href="/resources/">E-books & research</a></li> <li class="mb-2"><a href="/customers/">Customer stories</a></li> <li class="mb-2"><a href="/pendo-on-pendo/">Pendo on Pendo</a></li> <li class="mb-2"><a href="https://community.pendo.io/" target="_blank" rel="noopener noreferrer">Pendo Community</a></li> </ul> </div> <div class="w-[40%] md:w-[15%] mb-4 md:mb-0"> <h5 class="font-bold uppercase text-1 mb-2">Resources</h5> <ul> <li class="mb-2"><a href="https://www.mindtheproduct.com/" target="_blank" rel="noopener noreferrer">Mind the Product</a></li> <li class="mb-2"><a href="/product-led/" target="_blank">Product-led Hub</a></li> <li class="mb-2"><a href="/pendo-blog/" target="_blank">Pendo blog</a></li> <li class="mb-2"><a href="/resources/">Resource Library</a></li> <li class="mb-2"><a href="https://go.pendo.io/roi-calculator-customer-support.html" target="_blank">Customer support calculator</a></li> <li class="mb-2"><a href="https://go.pendo.io/roi-calculator-customer-retention.html" target="_blank">Customer retention calculator</a></li> </ul> </div> <div class="w-[40%] md:w-[15%] mb-4 md:mb-0"> <h5 class="font-bold uppercase text-1 mb-2">Company</h5> <ul> <li class="mb-2"><a href="/about/">About</a></li> <li class="mb-2"><a href="/careers/">Careers</a></li> <li class="mb-2"><a href="/news/">News</a></li> <li class="mb-2"><a href="/pendomonium/">Pendomonium</a></li> <li class="mb-2"><a href="/events/">Events</a></li> </ul> </div> <div class="w-[40%] md:w-[15%] mb-4 md:mb-0"> <h5 class="font-bold uppercase text-1 mb-2">Solutions</h5> <ul> <li class="mb-2"><a href="/solutions/financial-services/">Pendo for Financial Services</a></li> <li class="mb-2"><a href="/solutions/ed-tech-digital-learning/">Pendo for EdTech & Digital Learning</a></li> <li class="mb-2"><a href="/solutions/healthcare/">Pendo for Healthcare</a></li> <li class="mb-2"><a href="/solutions/public-sector/">Pendo for the Public Sector</a></li> <li class="mb-2"><a href="/solutions/nonprofit/">Pendo for Nonprofits</a></li> </ul> </div> <div class="w-[40%] md:w-[15%] mb-4 md:mb-0"> <h5 class="font-bold uppercase text-1 mb-2">Support</h5> <ul> <li class="mb-2"><a href="/solutions/services-support/">Services & support</a></li> <li class="mb-2"><a href="/help-center/">Help center</a></li> <li class="mb-2"><a href="/data-privacy-security/">Security & Privacy</a></li> <li class="mb-2"><a href="/web-accessibility/">Web accessibility</a></li> <li class="mb-2"><a href="/new/">What's New in Pendo</a></li> </ul> </div> <div class="w-[40%] md:w-[15%] mb-4 md:mb-0"> <h5 class="font-bold uppercase text-1 mb-2">Glossary</h5> <ul> <li class="mb-2 nolocal__jp" title="User Onboarding"><a class="" href="/glossary/user-onboarding/">User onboarding</a></li> <li class="mb-2 nolocal__jp" title="Customer Retention"><a class="" href="/glossary/customer-retention/">Customer retention</a></li> <li class="mb-2 nolocal__jp" title="Customer Feedback"><a class="" href="/glossary/customer-feedback/">Customer feedback</a></li> <li class="mb-2 nolocal__jp" title="In-app Messaging"><a class="" href="/glossary/in-app-messaging/">In-app messaging</a></li> <li class="mb-2 nolocal__jp" title="NPS (Net Promoter Score)"><a class="" href="/glossary/net-promotor-score-nps/">NPS (Net Promoter Score)</a></li> <li class="mb-2 nolocal__jp" title="Product Analytics"><a class="" href="/glossary/product-analytics/">Product analytics</a></li> <li class="mb-2 nolocal__jp" title="Product Experience"><a class="" href="/glossary/product-experience-px/">Product experience</a></li> <li class="mb-2 nolocal__jp" title="Product Roadmap"><a class="" href="/glossary/product-roadmap/">Product roadmap</a></li> <li class="mb-2 nolocal__jp" title="Voice of the Customer"><a class="" href="/glossary/voice-of-the-customer/">Voice of the customer</a></li> <li class="mb-2 nolocal__jp" title="Session Replay"><a class="" href="/glossary/session-replay/">Session replay</a></li> <li class="mb-2 nolocal__jp" title="Quantitative, qualitative, and visual data"><a class="" href="/glossary/quantitative-qualitative-and-visual-data/">Quantitative, qualitative, and visual data</a></li> </ul> </div> </div> </div> <div class="xl:container space-y-5 my-12"> <div class="md:flex md:justify-center md:items-center text-center"> <div class="text-16 font-bold shrink mb-4 md:mb-0"> <svg class="inline-block mr-3" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><g clip-path="url(#clip0_932_83731)"><path fill-rule="evenodd" clip-rule="evenodd" d="M12 3C7.02944 3 3 7.02944 3 12C3 16.9706 7.02944 21 12 21C16.9706 21 21 16.9706 21 12C21 7.02944 16.9706 3 12 3ZM1 12C1 5.92487 5.92487 1 12 1C18.0751 1 23 5.92487 23 12C23 18.0751 18.0751 23 12 23C5.92487 23 1 18.0751 1 12Z" fill="white"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M1 12C1 11.4477 1.44772 11 2 11H22C22.5523 11 23 11.4477 23 12C23 12.5523 22.5523 13 22 13H2C1.44772 13 1 12.5523 1 12Z" fill="white"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M9.00023 12.0001C9.06877 15.0749 10.1263 18.0353 12 20.4493C13.8737 18.0353 14.9312 15.0749 14.9998 12.0001C14.9312 8.92527 13.8737 5.96495 12 3.5509C10.1263 5.96495 9.06877 8.92527 9.00023 12.0001ZM12 2.00011L11.2617 1.32568C8.59689 4.24301 7.08251 8.02896 7.00022 11.9793C6.99993 11.9932 6.99993 12.0071 7.00022 12.0209C7.08251 15.9713 8.59689 19.7572 11.2617 22.6745C11.4511 22.8819 11.7191 23.0001 12 23.0001C12.2809 23.0001 12.5489 22.8819 12.7383 22.6745C15.4031 19.7572 16.9175 15.9713 16.9998 12.0209C17.0001 12.0071 17.0001 11.9932 16.9998 11.9793C16.9175 8.02896 15.4031 4.24301 12.7383 1.32568L12 2.00011Z" fill="white"></path></g><defs><clipPath id="clip0_932_83731"><rect width="24" height="24" fill="white"></rect></clipPath></defs></svg> <span class="inline-block"> <form class="bg-purpleDark-3"> <select class="bg-purpleDark-3 mt-1 SL_swap" id="langSwitch" onchange="langswitch()" > <option class="border-none"> English </option> <option class=""> 日本語 </option> <option class=""> Français </option> <option class=""> Deutsch </option> </select> </form> </span> </div> <div class="grow text-center text-14 text-gray-3 font-light mb-4 md:mb-0"> <a class="inline-block mx-2" href="/legal-information/">Legal</a> <a class="inline-block mx-2" href="/legal/privacy-policy/">Privacy Policy</a> <a id="ot-sdk-btn" class="ot-sdk-show-settings inline-block mx-2">Manage Preferences</a> <a class="inline-block mx-2" href="tel:877.320.8484">877.320.8484</a> </div> <div class="shrink"> <span class="inline mx-2"> <a href="https://www.facebook.com/Pendoio/" target="_blank"> <svg class="inline-block" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M10.7574 2.75736C11.8826 1.63214 13.4087 1 15 1H18C18.5523 1 19 1.44772 19 2V6C19 6.55228 18.5523 7 18 7H15V9H18C18.3079 9 18.5987 9.14187 18.7882 9.38459C18.9777 9.6273 19.0448 9.94379 18.9701 10.2425L17.9701 14.2425C17.8589 14.6877 17.4589 15 17 15H15V22C15 22.5523 14.5523 23 14 23H10C9.44772 23 9 22.5523 9 22V15H7C6.44772 15 6 14.5523 6 14V10C6 9.44772 6.44772 9 7 9H9V7C9 5.4087 9.63214 3.88258 10.7574 2.75736ZM15 3C13.9391 3 12.9217 3.42143 12.1716 4.17157C11.4214 4.92172 11 5.93913 11 7V10C11 10.5523 10.5523 11 10 11H8V13H10C10.5523 13 11 13.4477 11 14V21H13V14C13 13.4477 13.4477 13 14 13H16.2192L16.7192 11H14C13.4477 11 13 10.5523 13 10V7C13 6.46957 13.2107 5.96086 13.5858 5.58579C13.9609 5.21071 14.4696 5 15 5H17V3H15Z" fill="white"></path></svg> </a> </span> <span class="inline mx-2"> <a href="https://twitter.com/pendoio" target="_blank"> <svg class="inline-block" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17.7514 3H20.8181L14.1184 10.625L22 21H15.8283L10.9947 14.7081L5.46324 21H2.3948L9.56071 12.8449L2 3H8.3279L12.6971 8.75175L17.7514 3ZM16.6748 19.1724H18.3746L7.40499 4.73212H5.58125L16.6748 19.1724Z" fill="white"/></svg> </a> </span> <span class="inline mx-2"> <a href="https://www.linkedin.com/company/pendo-io" target="_blank"> <svg class="inline-block" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M16 9C14.6739 9 13.4021 9.52678 12.4645 10.4645C11.5268 11.4021 11 12.6739 11 14V20H13V14C13 13.2043 13.3161 12.4413 13.8787 11.8787C14.4413 11.3161 15.2043 11 16 11C16.7957 11 17.5587 11.3161 18.1213 11.8787C18.6839 12.4413 19 13.2043 19 14V20H21V14C21 12.6739 20.4732 11.4021 19.5355 10.4645C18.5979 9.52678 17.3261 9 16 9ZM16 7C14.1435 7 12.363 7.7375 11.0503 9.05025C9.7375 10.363 9 12.1435 9 14V21C9 21.5523 9.44772 22 10 22H14C14.5523 22 15 21.5523 15 21V14C15 13.7348 15.1054 13.4804 15.2929 13.2929C15.4804 13.1054 15.7348 13 16 13C16.2652 13 16.5196 13.1054 16.7071 13.2929C16.8946 13.4804 17 13.7348 17 14V21C17 21.5523 17.4477 22 18 22H22C22.5523 22 23 21.5523 23 21V14C23 12.1435 22.2625 10.363 20.9497 9.05025C19.637 7.7375 17.8565 7 16 7Z" fill="white"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M1 9C1 8.44772 1.44772 8 2 8H6C6.55228 8 7 8.44772 7 9V21C7 21.5523 6.55228 22 6 22H2C1.44772 22 1 21.5523 1 21V9ZM3 10V20H5V10H3Z" fill="white"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M4 3C3.44772 3 3 3.44772 3 4C3 4.55228 3.44772 5 4 5C4.55228 5 5 4.55228 5 4C5 3.44772 4.55228 3 4 3ZM1 4C1 2.34315 2.34315 1 4 1C5.65685 1 7 2.34315 7 4C7 5.65685 5.65685 7 4 7C2.34315 7 1 5.65685 1 4Z" fill="white"></path></svg> </a> </span> </div> </div> </div> <div class="xl:container space-y-5 my-12 text-center text-gray-3 text-14"> <p class="md:max-w-[600px] mx-auto">© 2024 Pendo.io, Inc. All rights reserved.<br /> Pendo trademarks, product names, logos and other marks and designs are trademarks of Pendo.io, Inc. or its subsidiaries and may not be used without permission.</p> </div> <div class="xl:container space-y-5 my-12 text-center text-14"> <p class="font-inter"> <a class="border-b border-white text-white hover:text-gray-3" target="_blank" href="https://www.pendo.io/pendo-blog/scam-alert-beware-of-fraudulent-recruitment-activities-impersonating-pendo/" rel="noopener noreferrer">Beware of job recruitment scams. Read more -></a> </p> </div> </footer> <script> function langswitch() { var mylist = document.getElementById("langSwitch"); var thisPage = window.location.pathname; if(document.getElementById('langSwitch').value == "English") { window.location.href = 'https://www.pendo.io' + thisPage; } if(document.getElementById('langSwitch').value == "日本語") { window.location.href = 'https://jp.pendo.io' + thisPage; } if(document.getElementById('langSwitch').value == "Français") { window.location.href = 'https://fr.pendo.io' + thisPage; } if(document.getElementById('langSwitch').value == "Deutsch") { window.location.href = 'https://de.pendo.io' + thisPage; } } </script> </div> <script id="app/0-js-before"> (()=>{"use strict";var r,e={},o={};function t(r){var s=o[r];if(void 0!==s)return s.exports;var a=o[r]={exports:{}};return e[r](a,a.exports,t),a.exports}t.m=e,r=[],t.O=(e,o,s,a)=>{if(!o){var n=1/0;for(u=0;u<r.length;u++){o=r[u][0],s=r[u][1],a=r[u][2];for(var i=!0,f=0;f<o.length;f++)(!1&a||n>=a)&&Object.keys(t.O).every((r=>t.O[r](o[f])))?o.splice(f--,1):(i=!1,a<n&&(n=a));if(i){r.splice(u--,1);var l=s();void 0!==l&&(e=l)}}return e}a=a||0;for(var u=r.length;u>0&&r[u-1][2]>a;u--)r[u]=r[u-1];r[u]=[o,s,a]},t.o=(r,e)=>Object.prototype.hasOwnProperty.call(r,e),(()=>{var r={666:0};t.O.j=e=>0===r[e];var e=(e,o)=>{var s,a,n=o[0],i=o[1],f=o[2],l=0;if(n.some((e=>0!==r[e]))){for(s in i)t.o(i,s)&&(t.m[s]=i[s]);if(f)var u=f(t)}for(e&&e(o);l<n.length;l++)a=n[l],t.o(r,a)&&r[a]&&r[a][0](),r[a]=0;return t.O(u)},o=self.webpackChunk_roots_bud_sage_sage=self.webpackChunk_roots_bud_sage_sage||[];o.forEach(e.bind(null,0)),o.push=e.bind(null,o.push.bind(o))})()})(); </script> <script src="https://www.pendo.io/pendo-blog/wp-content/themes/timber-sage-blog/public/js/259.6cf96b.js" id="app/0-js"></script> <script src="https://www.pendo.io/pendo-blog/wp-content/themes/timber-sage-blog/public/js/app.b8c9c3.js" id="app/1-js"></script> </body> </html>