This week on Product Love, a podcast about product, I sat down with Kathryn Hume, the Vice President of Product & Strategy at

We talked about a variety of AI and machine learning topics, including interesting uses of AI she has seen (think robotic surgeons), integrating AI into existing product offerings, and the implications machine learning has on our privacy. We also delve into what she loves about her favorite software product: Spotify.

“Details, details, details. Be like Sherlock Holmes. You can tell a great from an ok product person based on how specific they make their narratives. That’s where the work gets done.”

About the Author

Eric Boduch is the chief evangelist for Pendo. Previously, he served as the CEO of Brainstorm SMS Technologies LLC (dba SMaSh, Inc.) and was the co-founder and CEO of several other companies. Eric holds a Bachelor of Science from The School of Computer Engineering at Carnegie Mellon University in Electrical and Computer Engineering and is a graduate of its Executive Management Program.