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Erica Akroyd

Manager, Customer Success, Pendo

Erica Akroyd is a customer success manager at Pendo.io. Her career has spanned a wide variety of roles, from social work to customer success and product. In her spare time, she enjoys making delicious chocolate chip banana bread.

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  • Best Practices:  How to Use Data to Rework Your Product Roadmap
  • Perspectives:  The Transition From Customer Success to Product Management

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