ProductCraft is the largest community of product people online. Since our launch in February 2018, we’ve promoted the growing field of product management to both new and long-time practitioners. We publish new content each day, on topics ranging from user feedback to roadmap prioritization. Contributors to ProductCraft include tech veterans, product community leaders, and industry influencers, all with unique perspectives on what it means to work in product.
Despina is a Product-Led Growth champion, onboarding strategist, and founder of Product-Led Growth Hub, World's 1st PLG academy. Despina has over eight years of experience in the SaaS industry and the last three years she is dedicated to helping organizations make the Product-Led transition.
After conducting the greatest research on PLG practices, across the SaaS industry, she founded the world’s 1st PLG academy focused on evangelizing Product-Led Growth across the spectrum.
Philip Alexander is the CEO of Pragmatic Institute. He has been on the front lines of senior-level and international marketing for more than two decades, and previously founded BrandMuscle Inc., a technology-based marketing services company that he grew into a multi-million-dollar organization.
Erica Akroyd is a customer success manager at Pendo.io. Her career has spanned a wide variety of roles, from social work to customer success and product. In her spare time, she enjoys making delicious chocolate chip banana bread.
Manager of Product Management - Bottomline Technologies
Manager of Product Management, Bottomline Technologies
Matt Anderson is the manager of product management at Bottomline Technologies. He is a 6-time ProductCamp Austin and 2-time ProductCamp Silicon Valley presenter and holds an MSLS from the University of North Carolina at Chapel Hill.
Brian is a serial entrepreneur. He is the co-founder of Augusto (product engineering services for product managers) and LOFT (product support for product managers), along with other service and SaaS businesses. Follow our blog for more insights. Reach out if our writing resonates -- we are happy to help.
Julia Baker is currently spearheading the creation of product operations at ServiceTitan. She originally started as the company's director of technical project management in September 2017 and built a high-performing technical project management team within the product development organization. Prior to ServiceTitan, Julia spent 18 years in product, project, and program management at First Data, Yahoo, YP and Amazon, as well as several startups. She has experience creating best practices to scale product development, developing high-performing teams, and evangelizing focused Agile value delivery.
Marty Balkema is the co-founder of Augusto Digital, a product engineering company that supports product managers. With over 20 years of experience, Marty leads the team at Augusto to create app, web, and cloud-based digital products. At Augusto, a product mindset drives product engineering. That means launching as quickly as possible and then iterating to gain user feedback and understand the business drivers behind the product. Learn more at augusto.digital.
Srikanth Balusani is the chief technology officer of MST Solutions. He has nearly 20 years of experience across the B2B, aviation, higher education, financial services, and public sectors, spanning roles from software developer to senior executive.
Amit is a product manager at Google leading a portfolio of core search products. He has been a founding member of two augmentation reality and artificial intelligence startups: Posterity and PlusOne. As part of Microsoft and Cisco, he helped build and ship next-generation consumer electronics products, such as HoloLens/XboxOne and SaaS products. Amit holds an MBA from INSEAD and a Masters degree in computer engineering from the Georgia Institute of Technology.
Rob Barkman is the co-founder of ProductHQ, a product management platform. His career has spanned multiple roles within the consulting industry, supporting clients from financial services to government. Rob has advised clients in product development, project management, and process engineering. He holds a degree in industrial engineering from the University of Tennessee and an MBA from the Mason School of Business at William & Mary.
Shannon Bauman is a senior product manager at Arcadia. Before that, Shannon was a co-founder of Spring Metrics, an e-commerce analytics company. Prior to that, he was a product manager at Google, working on Google Groups and AdSense.
Emily Baumgartner is the head of UX research at Moxie. She gathers and translates user needs by strategizing and executing research to enable product and business goals. She has managed both B2B and B2C products across a variety of industries such as SaaS, healthcare, and EdTech. Her background in communication and human-computer interaction design helps her truly understand the user experience and champion the design of strategic, useful products.
Laura Baverman is the director of communications at Pendo. She spent a decade in business journalism, writing for publications like USA Today, the Cincinnati Enquirer, News & Observer and American City Business Journals. Prior to Pendo, she served as editor of ExitEvent, an online publication covering startups across North Carolina. A Cincinnati native and Raleigh resident, Laura is learning to love the South.
Greg is currently the head of product operations at Thomson Reuters. Prior to Thomson Reuters, he has been in various product and general manager roles with companies such as Nielsen, Omnicom, Shutterstock, Rakuten, and Sony. He has been a product manager since 1997 and graduated with a degree in English & American Studies from Princeton University.
Morgan Beschle is a digital health product leader living in the Boston area with her husband and three young kids. She's spent her career leading Product and Design teams building innovative and scalable health technology to improve quality while reducing costs for payers, providers, and consumers. She's passionate about all things product, and fostering results-driven team culture where top talent thrives and disruptive change is encouraged.
Kim Blight leads Product Operations at ActiveCampaign. She’s passionate about product teams, advocating for parents in the workforce, and women in tech. When not hanging out with her family, she can be found writing or watching the NBA.
Eric Boduch is the chief evangelist for Pendo. Previously, he served as the CEO of Brainstorm SMS Technologies LLC (dba SMaSh, Inc.) and was the co-founder and CEO of several other companies. Eric holds a Bachelor of Science from The School of Computer Engineering at Carnegie Mellon University in Electrical and Computer Engineering and is a graduate of its Executive Management Program.
Shannan Bowen is the lead product manager for news at McClatchy, a local news company with 30 newsrooms across the country. She began her career as a local news reporter before leading audience development and content strategies for several media companies, including Atlantic57, the digital consultancy of The Atlantic. Shannan holds degrees from UNC-Chapel Hill and American University.
Adam Bullied is a product manager that has worked in eight startups in Toronto, Los Angeles, and Vancouver, managing 15 different products. Now a part of Nest Wealth, his passion is for the production process and creating value.
Wesley Bush is the founder and president of the Product-Led Institute where he spends his days teaching SaaS businesses how to flip the traditional sales playbook and ignite their growth engine with the Product-Led Growth methodology.
Kirsten Butzow is a Pragmatic Marketing instructor with more than 20 years of product management and marketing experience in the education technology and telecommunications industries. Kirsten is a highly sought-after speaker for industry events and has presented several keynote addresses, including at the INDUSTRY and Business of Software conferences. She has held positions as vice president of product management and marketing with Global 500 companies, including Fujitsu, Pearson, and Blackboard.
Charles Caldwell is the vice president of product management at Logi Analytics. Charles came to Logi Analytics with a decade of experience in data warehousing and business intelligence (BI). He has built data warehouses and reporting systems for Fortune 500 organizations and has also developed high-quality technical teams in the BI space throughout his career. He completed his MBA at George Washington with a focus on the decision sciences and has spoken at industry conferences on topics including advanced analytics and agile BI.
Mary-Sara Camerino is a senior advisor at FactSquared. With a strong background in high-tech product vision and marketing, operational strategy, project management, and workforce planning, Mary-Sara has deep expertise helping both start-up and established organizations grow, develop, and launch successful products.
John Carter is a widely respected advisor to technology firms and the author of Innovate Products Faster: Graphical Tools for Accelerating Product Development. He is the founder and principal of TCGen, Inc., and has advised some of the most revered technology firms in the world, including Apple, Amazon, Cisco, HP, IBM, and Roche.
Tricia Cervenan is a product manager, teacher and product management coach with almost ten years of experience solving user problems with software. You can find more of her musings at triciacervenan.com
and on twitter @triciacervenan.
Hannah Chaplin is a serial entrepreneur turned director of product management. Most recently, she co-founded SaaS company Receptive, which was acquired by Pendo in early 2019. She enjoys spending time with her family, being outdoors, mountain biking, and camping.
Joseph Hsuan-Chung Chen is a product owner at Canva. He has seven years of experience in product management, with prior roles as the associate product director at Huobi, product lead at Meitu Inc., and global manager at Perfect Corp.
Winston is a product marketing manager at productboard, the product management solution that helps product teams understand what their users need, prioritize what to build next, and earn buy-in for their roadmap. His previous work spans cloud data analytics and education.
Gordon Cone is a passionate product manager at Salesloft. He enjoys learning new skills, exploring the world, and hiking beautiful trails. He also has aspirations of becoming a thought leader in the product world.
Brian Crofts is the Chief Product Officer of Pendo. Before Pendo, Brian spent 12 years as a product leader at Intuit, where he managed several successful products in both QuickBooks and Tax and contributed to the company's global expansion efforts worldwide.
Chris Cummings is a principal product manager at Precisely. Prior to that, Chris led product initiatives at Pitney Bowes, Red Ventures, Lucky Labs, Lycos, and Gamesville. He blogs about the art and science of product management at christophercummings.com.
Dan is the senior product manager for Voice of the Customer products at Pendo.io. Previously a head of product and UX, Dan is no stranger to navigating the need for commitment from the executive or customer level.
Justin Dilley is the SVP of product and design at Loopio. Prior to Loopio, he has led a number of product teams at FullStory, The Home Depot, and Amazon where he was responsible for products ranging from Home Depot's mobile app to Amazon's Fire Tablets, Amazon Dash and Amazon Payments.
Justin has a BS in Computer Information Systems from Indiana's Kelley School of Business and an MBA from Northwestern's Kellogg School of Business.
Natalie Doan-Dunnum is a content coordinator for the Product Love Podcast. When she’s not reminding people to follow their deadlines, she enjoys listening to music, reading books, and traveling the world.
Annie Dunham is the Director of Product Management at ProductPlan. She has worked with product and engineering teams for the last 15 years to bring technology products to market. Prior to ProductPlan, she worked with teams at Elite Meetings, LogicMonitor, BlueCasa Communications and Microsoft. When she’s not pursuing customer insights or researching the latest on PM methodologies she can be found enjoying herself on a kite or snowboard.
Radhika Dutt is an entrepreneur and product leader who has participated in four acquisitions as a result of the products she built; two of which were of companies she founded. She is currently working with the Monetary Authority of Singapore (the Singaporean equivalent of the Federal Reserve and SEC combined) on applying product thinking. She has built products in industries including broadcast, media and entertainment, advertising technology, government, consumer apps, robotics, nonprofits, and wine. She co-founded Radical Product Thinking as a movement of leaders creating vision-driven change. Radhika graduated from MIT with an SB and M.Eng in Electrical Engineering, and speaks nine languages while currently learning her tenth. You can follow her on her Medium publication, Radical Product or on LinkedIn.
Manosai Eerabathini is a product manager at Google. Previously, he built music tech and enterprise email products at Vevo and Microsoft. He has a passion for new product development on 0 to 1 projects, whether enterprise or consumer-focused. In his spare time, he enjoys playing basketball and traveling.
Sobia Fazal is a software engineer at Connected with a focus on Android products. Her most recent projects include working with a social media giant to build the software for a smart home hardware product and building an app that acts as an agentive co-pilot for group touring sports. She currently lives and works in Toronto.
Becky Flint is the founder and CEO of dragonboat.io, a responsive portfolio platform empowering product building for both Fortune 500 and fast growing startups in over 20 countries. Prior to founding dragonboat, Becky held executive roles at Feedzai, BigCommerce (Nasdaq: BIGC), Shutterfly, and PayPal (Nasdaq: PYPL).
Jeremy Flores is a product manager at Adobe. Previously, he spent time in various customer-facing roles finding and filling gaps with technological solutions. He is customer-centric, analytical, and imaginative. In his spare time, he enjoys reading, running, and quality time with his family.
Ohad is a product management and growth enthusiastic, who currently serves as a Director of Product at SimilarWeb. Ohad is also a Product Management course leader at Elevation Academy and an early-stage startup advisor. He lives in Tel-Aviv and is raising four dogs.
With decades of experience in design management and design—as both a bricks-and-mortar architect and a UX designer—Leo drives highly differentiated and innovative solutions. At The Home Depot QuoteCenter, Leo led a dynamic team of UX professionals within the product group, delivering engaging experiences for Home Depot associates. As principal of Phase II, Leo delivered vision, strategy, and innovation through a UX lens. Previously, as a product design manager at Intel, he led UX teams on mission-critical programs. As the principal UX architect for Tektronix’s Logic Analyzer product line, he spearheaded product vision and definition for the next generation of instruments. Leo is a licensed architect, Certified Scrum Product Owner, holds five patents, and is the co-author of the Morgan Kaufmann book “Presumptive Design: Design Provocations for Innovation.” Over the past 20 years, he has served on the board for CHIFOO (Computer Human Interaction Forum of Oregon), the Portland Chapter of SIGCHI. A long-time resident of Portland with his wife and two daughters, Leo enjoys great food and wine.
Dianne Frommelt is the VP of product management at 15Five, a company that helps people become their best selves. She is passionate about people tech and more passionate about her family, books, and coffee.
Jeanette Fuccella is the director of UX research at Pendo. She regularly writes and speaks on topics such as research operations, democratization of user research, and the importance of cultivating curiosity as part of a research practice.
Adrienne is the product design director at Pendo. She has 12+ years of design experience and fell in love with creating delightful experiences that solve customer pain points and meet business needs. Adrienne has worked at Red Hat and Citrix. She has a passion for traveling with her young daughter and drinking too much cold brew.
Ben Galbraith is the senior director of product at Google. He was previously a Sr. Director at Google on the Chrome and Firebase teams, and a Vice President leading product management, design, and engineering teams for Walmart’s e-commerce division (“Walmart Labs”). Ben has alternated between entrepreneurial and executive roles across several industries and has held leadership roles in organizations like Segment, Mozilla, Palm, and MediaOcean. When not at work, he’s trying to get some of his eight kids interested in software development.
Jamie Gelo served three years as a product leader at Mutual Mobile and is currently the project management office director at Praxent, where she is responsible for product management, project management, and Scrum Master success.
Senior Research Director, Product Management - Gartner
Senior Research Director, Product Management, Gartner
For over 15 years, Cliff Gilley has been a product manager and Agile coach at a wide variety of companies across many different industries and is currently working as a senior research director at Garner. He also blogs regularly as The Clever PM and is an active board member with the Pacific Northwest Product Management Community.
Aaron is the CEO and Co-Founder of Taplytics, a Y-Combinator backed platform that helps brands build delightful, engaging experiences that span seamlessly across web, TV and mobile apps. Before Taplytics, he was a strategy consultant at ZS Associates and a management consultant at Accenture. He holds an MBA from the Rotman School of Management at the University of Toronto.
Shravan Goli is Coursera's Chief Product Officer and Head of Consumer Revenue. Before joining Coursera, Shravan was at DHI Group Inc. where he initially served as President of Dice, a tech job marketplace, and successfully led the growth strategy and operations for Dice, Dice International, ClearanceJobs, and Slashdot Media. Before that, Shravan served as President and Chief Executive Officer of Dictionary.com where he sparked impressive growth through product innovation. Previously, Shravan was GM for Social Media Business at Slide, Inc. and at Yahoo!, he served as GM for Yahoo! Video and as Head of Products for Yahoo! Finance. Earlier in his career, Shravan was at Microsoft where he started out as an early member of the MSN.com team and led the launch of several MSN services and subsequently held roles in the home and entertainment division. In addition, he was a co-founder of Corners.in, a content-centric social networking service. Shravan holds an M.B.A. from the University of Washington and an M.S. in Computer Science from the University of Maryland.
Devon Golla is a customer success advocate at INNERGY, an ERP software for the millwork industry. Being on a small team, she wears a lot of hats but focuses mostly on support, implementation, and integrating the Voice of the Customer into INNERGY. She enjoys interacting with customers and being part of the INNERGY family. She started her career in chemistry, which led her to create training and education content, and eventually to INNERGY. In her free time, she is usually on the lake fishing, horseback riding, or spending time with family.
VP of Strategy and Marketing Services - Elevation Marketing
VP of Strategy and Marketing Services, Elevation Marketing
Ryan Gould is the vice president of strategy and marketing services at Elevation Marketing. From legacy Fortune 100 institutions to inventive start-ups, Ryan brings extensive experience with a wide range of B2B clients. He skillfully architects and manages the delivery of integrated marketing programs, and believes strongly in strategy, not just tactics, that effectively align sales and marketing teams within organizations.
Raman is the VP of Product at CareerArc, an employer branding company specializing in social recruiting and virtual outplacement. He is also a photographer, gamer, Lakers fan, and proponent of spirited driving.
Emil Hajric is the founder and CEO of Helpjuice as well as the author of "Knowledge Management: A Theoretical and Practical Guide for Knowledge Management in Your Organization." Helpjuice enables you to easily create a comprehensive knowledge base that can enhance product management activities by improving knowledge sharing, as well as gathering customer insights.
Scott Hebert, PT, DPT, is a Director of Product Management at WebPT and the co-founder of Strive Labs, Inc. At Strive Labs, he oversaw product development and business strategy. He guided Strive Labs to becoming a leader in the patient relationship management (PRM) space, with more than 2.5 million patients managed through the Strive Labs system which was acquired by WebPT in 2017. This platform served as the foundation for WebPT's patient marketing and relationship management software, Reach. Over the last two and a half years, Scott has launched four new products for WebPT's PRM line, tripled the size of its engineering team, grown the PRM customer base from 1,500 to 7,000 clinics, and increased revenues by more than 500%.
Scott graduated with his doctorate in physical therapy from Quinnipiac University, where his research in patient engagement—specifically in relation to home exercise instruction—and patient satisfaction ultimately led to the founding of Strive Labs.
Tim Herbig is a passionate product management coach and consultant, speaker, and author. He looks back at more than nine years of product management ranging from start-ups to large-scale corporates in the publishing, social network, and B2B SaaS sectors. He's also the creator of the Product Discovery Online Masterclass.
Glen has been working in product management for over 10 years in industries ranging from insurance to sales methodology. He is currently a senior product manager at Workday, working on the integrations platform. As well as having a passion for product management, Glen is also a fan of social psychology and behavioral economics. Glen is also a part-time lecturer in data analytics and emerging technologies at the National College of Ireland.
Christine Itwaru is the senior director of product operations at Pendo. She regularly speaks at industry events on topics such as PM hiring, leadership, women in product, and empathy in product management.
Eric is a Triangle transplant passionate about human-centered problem solving, ethical design, and wicked problems. After studying product design at Stanford, he’s applying these product philosophies and strategies to Pendo Adopt, working with developers and designers to explore a new persona and new market. When he’s not geeking out at work, you can find him hiking and exploring the outdoors with his significant other and Jax the husky!
Derek Jamieson is a senior product manager at Salesforce. Before joining Salesforce, Derek held various positions at a number of consumer-facing companies. He loves music, running, and crushing his colleagues in ping pong.
Pouya is an award-winning product leader and strategist in the artificial intelligence, fintech, and life science spaces. He is a featured speaker at Product School and the co-author of The AI Book -- the first globally crowdsourced book on the application of AI across financial services.
Author, Speaker, and Strategist - Under10 Consulting
Author, Speaker, and Strategist, Under10 Consulting
Steve Johnson is an author, speaker, and strategist within the technology product community. At Under10 Consulting, he helps product teams implement the latest methods for today's business environments. Learn more at www.under10consulting.com
Niamh is a product manager at Voxpopme, a video insight platform and one of the UK's most successful startups. In the last five years, Niamh has worked internationally at Voxpopme to grow the company, processes, and platform. Most recently, she's worked to leverage IBM Watson to bring automated sentiment analysis to video data, facilitating instantaneously available and scalable understanding of qualitative research.
Shaun is the director of product marketing at ProductPlan, where he helps product teams around the world build better roadmaps. Before ProductPlan, he spent seven years as a product marketer at tech companies in Santa Barbara and Vancouver. A book nerd at heart, Shaun earned his BA in English Literature from the University of London.
Duru is currently a product manager at AIG, where she is working on bringing the latest technology to help asset managers and quants to make the best use of financial markets data. She is also mentoring Product Gym members by teaching them the lessons she learned during her job hunt. Duru graduated with a Bachelor of Science degree in Computer Engineering from Columbia University.
PM for the past eight years, always thinking about how to better understand and improve in the craft. “Meta-PM” 🤦🏻♂️.
I experiment with a lot of PM methods and techniques and can talk about product management all day long...
Samantha Karp is the director of student experiences at Full Measure, a higher education mobile communications platform. She’s passionate about student success and improving student outcomes from the time of application through graduation.
I'm a Senior Product Manager at an early stage startup. I write a weekly newsletter on Product Management called The Discourse. In the past, I’ve been an entrepreneur, and have graduated from ISB. Follow me on Twitter @KavirKaycee.
Kim Kessler is the VP of product at Caremerge, a Chicago-based startup that provides EHR and wellness solutions for senior living. She's passionate about human-centered design, user empathy, and the emerging market of technology for seniors.
Pradip Khakhar is a product coach and the founder of The Product Angle. Pradip focuses on helping product people communicate, negotiate, and evangelize effectively while building trust and confidence in cross-functional teams.
Rene Kolga is the head of product management at Nyotron. He has more than 20 years of industry experience, with expertise in endpoint protection, backup, insider threat, encryption and systems management. Rene has run product teams Silicon Valley startups and Fortune 500 companies, including Symantec, Citrix, Altiris, and ThinAir. Rene earned his Computer Science degree from Tallinn University of Technology, Estonia and an MBA from the University of Utah.
Shruti is an expert product leader with over a decade of experience at the intersection of engineering, product management, and product marketing. She has successfully launched innovative products across enterprise software and hardware verticals. She loves to work cross-functionally with teams to take an idea from being a concept on a whiteboard to a successful product in the market.
Tanya has 10+ yrs experience applying her entrepreneurial spirit within companies, big and small. Most recently, she was the VP of product at UserTesting. Previously, she led product and growth teams at Facebook, Google, and Groupon. She’s focused on building highly cross-functional, B2B product teams that use customer insights and data to drive growth. She has an MBA from Northwestern’s Kellogg School of Management and a BA from Stanford University.
Ben is passionate about the intersection of product + people and believes it’s this combination of skills and focus that enables product teams to thrive. He’s currently a product manager at Snyk and is also a leadership coach working with emerging product talent. In his downtime, he’s usually reading, cooking up a storm, swapping cheese jokes, or hunting out a new coffee spot.
Global Head of Training - proProduktmanagement GmbH
Global Head of Training, proProduktmanagement GmbH
Ulrike started her company to consult and train companies to set up or boost their product management performance in 2011. With over 20+ years’ experience in international product development in B2B and B2C, she shares her knowledge and best-practices as a teacher, speaker, and author of PM guidebooks. She has graduated with degrees in engineering, marketing and logistics, and education in the UK, Switzerland, and Germany, and serves as the global head of training for proProduktmanagement GmbH.
Amy Lazarus is a responsible innovation manager at Facebook. Amy is a master facilitator who consults on strategy, unconscious bias, productive workplace culture, employee engagement, Millennial leadership, inclusive interview practices, and helping companies make their products and research processes more inclusive.
Kate Leto's product management, org design, and marketing background spans more than 25 years. She has had a front-row seat to the evolving ways products are discovered, defined, built, and delivered and now takes her hands-on experience into organizations of all shapes and sizes as a consultant, coach, and advisor, helping to create authentic, high-performing cultures, teams, and products. Her consulting experience has taken her around the world, guiding clients that range from disruptive start-ups to Fortune 500 companies. Find out more at www.kateleto.com/.
Tayler Mehit is a strategic marketer, partner collaborator, and writer with over five years of experience at the intersection of product and data analytics. You can learn more at https://www.linkedin.com/in/taylermehit/.
Matheus is a growth product manager at productboard. He believes that growth is only possible through the lens of product excellence.
Matheus has helped startups and tech giants to scale their growth experimentation programs generating over $100M in ARR.
Moshe is a leader in product management who started his career on the engineering side, specifically within the enterprise real-time B2B software space. He fell in love with product management after seeing the gap that existed between what customers wanted and what engineering produced. Moshe enjoys applying his lean iterative approach to develop products that exceed users’ expectations. Living in Toronto, he can’t stand the cold winters but loves his Canadian home and the maple trees all over.
Kristen is the managing editor of ProductCraft. Previously, she was a writer at Devada (formerly DZone). She has a passion for fashion and even ran her own fashion-tech startup for a while. A Syracuse native, Kristen now lives in Raleigh and is really enjoying the weather.
Ivo is the head of product at OTA Insight, which empowers the largest hotel chains in the world to optimize their pricing strategies. Ivo launched his career by founding SocialExpress, a social media analytics startup, in his dorm room. Three years later, the company was acquired by Bynder, one of the hottest software companies in Amsterdam. In 2013, Ivo was named in the "5 Best Entrepreneurs Under 25" in The Netherlands by Sprout Magazine.
Preetam Nath is the co-founder and CEO of DelightChat, a customer support tool tailored for e-commerce. Apart from building DelightChat, he spends his weekends writing for his personal blog on topics related to living a better life and building a SaaS business.
Allan is a product manager by day and a Podcaster by night. His passions include podcasting, mentoring and cycling. You can find his podcast "Product-Centric" on Apple Podcasts and on the web at www.productcentric.network. Allan lives in the Toronto area with his wife Jeanne, pug Gloria, and cat Billy.Allan Neil
Alan Nowogrodski is the VP of product at NinjaCat and has spent the last 12 years building products. He is also the founder of the MUX Awards, a program that celebrates incredible mobile apps and the teams behind them.
Russell Olsen joined Phoenix-based WebPT as Chief Product Officer in 2017. He leads category design, product management, user experience, and product discovery, and applies disruptive innovation approaches to accelerate growth while solving customer and market problems. Prior to WebPT, Russell led product teams at Phytel, Truven Health Analytics, and IBM Watson Health. Russell brings with him deep experience in healthcare and growth companies and has delivered innovations impacting millions of lives over the course of his 15-year career.
Todd Olson is CEO and Co-Founder of Pendo. Before Pendo, Todd served as VP of Products at Rally Software Development, which he led through its public offering. Todd joined Rally via its acquisition of 6th Sense, a company he founded and served as President and CTO.
Paul Ortchanian partners with middle market and large corporations, as well as start-up organizations, to produce measurable business results. He works to improve product performance, with an emphasis on strategy, roadmap planning, user knowledge, UX, product leadership, team member engagement, and process improvement.
Through founding Bain Public, running product for a disruptive Bay Area startup, and leading operations and engineering for a global service organization, he acquired the breadth of experience necessary to find the common denominators of successful businesses.
Check him out on bainpublic.com and view his LinkedIn profile.
Sriram Parthasarathy is the vice president and CPO of MetiStream. Sriram has over 20 years of experience in designing enterprise and OEM analytical products. Prior to MetiStream, Sriram was with MicroStrategy for 15 years, where, as an early employee, he was integral to building and launching several product/modules. As a practicing data scientist, Sriram is passionate about making it easy for business users to predict what is going to happen and take preventive actions. In his free time, Sriram coaches kids for competitive math and science competitions.
Emily Patterson is the Director of Product at Pareto Intelligence, a healthcare big data startup in Chicago. A veteran of the Chicago tech scene, she's specialized in B2B SaaS for 10 years, in healthcare, health insurance, immigration, and security. She has an undergraduate degree from Boston University and a MBA from UNC Chapel Hill. She is enthusiastic about beaches, reading, running, documentaries, jigsaw puzzles, and adventures with her 2 little girls.
Michael Peach is the head of product marketing at Lob. Previously, Mike was a program director at IBM and has also held product management and business development roles in several small and early-stage technology companies.
John Peltier is a twelve-year veteran of product management and product marketing roles and specializes in scaling product for growth companies. You can find him on Twitter at @johnpeltier and read his longer-form content at Product Pondering.
Shelley is a technology evangelist, innovator, product strategist, and C-level advisor with over 20 years of experience growing IaaS and SaaS organizations, across both start-up and public companies. Shelley has a passion for growth stage scaling and turn-arounds.
Andrew Peterson is one of the founders of Clozd, a Utah-based startup that specializes in services and software for win-loss analysis. Prior to founding Clozd in 2017, Andrew spent eight years at SAP Qualtrics where he served in sales leadership and later as the founder/general manager of the Qualtrics Target Audience product (now XM Directory). He was also integrally involved in designing and implementing the Qualtrics win-loss analysis program in 2013.
Art Petty is an executive and emerging leader coach and a longtime software industry senior executive. Art is the creator of the online self-paced course "Level-Up Power Skills—Influence, Lead, and Develop Yourself," offered exclusively by Pragmatic Institute. You can follow Art on Twitter @artpetty and visit his blog at https://artpetty.com/blog.
Viraj is an expert product manager and a thought leader in go-to-market, digital transformation, and business strategy. He has successfully launched world-class cloud/SaaS and data analytics platforms and products at leading startups and enterprises.
Richard is an Offering (Product) Manager at IBM based in Raleigh, NC, and veteran Marine. The above article represents his personal thoughts (with generous feedback from many friends) and does not necessarily represent IBM’s positions, strategies or opinions, nor those of the US Marine Corps or government of the United States. He also writes about Product Management and the Art of War at https://www.theartofproductwar.com/
Senior Product Manager - Disney Streaming Services
Senior Product Manager, Disney Streaming Services
Kate Radway is a product leader with experience at the intersection of content, social media, and technology. She’s built products at The Players’ Tribune, Spredfast, and ESPN. One of her passions is improving cross-team collaboration to drive better outcomes.
Jesus Ramirez is a mission-driven leader, an innovator, and a humble, life-long learner. In his career, he has helped build and lead several technology-driven products, teams, and companies in the education, healthcare, and labor industries. In his day-to-day, he is VP of strategy and innovation at Tallwave where he helps companies create exceptional customer experiences. Jesus is a graduate of Stanford and calls Arizona home.
Sachin Rekhi is the Founder & CEO of Notejoy, a collaborative notes app for you and your team. He is also an avid writer on product management at SachinRekhi.com. Prior to founding Notejoy, Sachin founded Connected, which was acquired by LinkedIn, as well as Anywhere.FM, which was acquired by imeem.
Tom Relihan is a copywriter at Pendo. Previously, he's been a business writer for the MIT Sloan School of Management's Ideas Made to Matter, a social media manager at NC State University, and a news reporter at a variety of daily newspapers across Massachusetts.
Sam Richard is director of growth at OpenView, helping our portfolio accelerate top-line growth through establishing best practices and processes to support product-led growth. At OpenView, Sam works closely with portfolio leadership teams to discover and implement the most impactful strategies for growth, including onboarding and retention optimization, expansion strategy, funnel optimization, and channel/partner strategy.
Prior to joining OpenView in 2019, Ms. Richard worked as director of growth and engagement at Dispatch, where she was on the founding team. She spent four years leading growth strategy and customer success teams with a focus on small to medium-sized businesses. She also helped grow the freemium product’s user base from 0 to 45,000. During her tenure, Dispatch was acquired by Vista Equity Partners. She also previously worked at Catalant and Abt Associates.
René works as senior product manager at Kajabi, a growing knowledge commerce platform. He is a self-professed product geek, Agilist, developer, blogger, and thinker. He is passionate about creating high-quality products that solve real user problems. His background includes development, consulting, project management, and enterprise Agility.
Ryan Seamons is the founder and CEO of Groove, a work experience design company that helps leaders improve engagement using step-by-step products and services to create work environments individuals love. Their product, Career Conversations, is used by managers at companies like DoorDash, Amazon, and Intuit to give employees control of their career growth. Ryan has worked at the intersection of technology and talent for over a decade at places like LinkedIn, Degreed, and Sprintwell. Ryan writes Patterns, a weekly newsletter about work experience design for leaders who don’t want to hate Mondays.
Dylan Sellberg is a senior product manager on the HubSpot CRM. He started his first business at age 11 and has been learning ever since. When he's not building the HubSpot CRM, you can find Dylan running on the Charles River, out on the golf course.
Hiten Shah is a co-founder of several SaaS companies including FYI, Crazy Egg, and KISSmetrics. Hiten has an email newsletter called Product Habits, where he and his co-founder Marie teach people how to do customer-centric product development.
Jaclyn is the chief of staff at FullStory, where she has worked to build a cross-functional team committed to enhancing customer experience. With a history in both Customer Success and Product Management, her passion is building systems that blend these customer-facing disciplines so that the resulting product has no choice but to be excellent and delightful. A nomad from early days, she now happily calls Atlanta home and enjoys exploring the many delicious brews and eats the city has to offer.
Dwaraka is a Senior Director at Healthgrades where he is focused on Engagement and Analytic products. He is passionate about Data and New Product Development. He has worked in Healthcare and Pharma with experience at Optum, Pfizer and IBM. In addition to Product Management his background includes Development, Project Management and Consulting.
Mauricio Steffen is a product manager at Cradlepoint in Boise, Idaho. His background includes network engineering, customer support, and product roles, as well as spending time in the field of law enforcement. In his free time, he likes to consume products, typically of the gaming and technology variety.
Mark Stiving, Ph.D., MBA, is a widely recognized pricing expert and marketing pro who teaches companies how to boost revenues and realize their true value. He is the chief pricing educator at Impact Pricing.
Mike has led product at Weave for the past four years. Most recently he headed up engineering and product for Vivint's wireless internet offering. He is a father of four, avid cyclist, engineer, author and problem solver. He is passionate about creating products customers love. Mike has a BS in mechanical engineering from BYU and an MBA from the University of Utah.
Hannah Sutor is a product manager who has spent her career in various roles in software development: engineering, QA, and product. She enjoys the relationships built through the product role and considers herself a “people person” first and foremost. She is currently seeking opportunities to give back to the product community through writing and speaking.
Matt is a Senior Product Manager at Emma, where he has worked for the past 11 years. In that time, he's helped Emma grow from a 20-person startup to a major player in the email service provider market. He believes product management is at its best when it is focused on customer problems rather than solutions. Matt lives in Nashville, TN with his wife and daughter. He loves craft beer, UNC basketball and the Coen Brothers.
Aditya is an experienced product leader, having built and managed multi-million dollar B2B SaaS offerings in the areas of cloud and analytics. He loves defining and building platforms from the ground-up that address solving complex, enterprise, and human-centric problems. He currently works at Teradata and focuses on various aspects of delivering Teradata Vantage as-a-service in the cloud.
Richard Thwaite is an enthusiastic product guy, driven by helping people in their day-to-day lives. His experience across B2B and B2C product management have shaped his belief that companies of all sizes can deliver amazing value by listening to users and creating teams to meet their needs. He lives in the “Venn” - balancing user desires, business goals, and technical realities. His roles have taken him around the world, presenting in five counties to date and co-authoring a book. When not supporting product success, you'll find him on the golf course or training for the next half marathon.
Patrick Tickle is the CPO at Planview, where he leads the products team, encompassing strategy, product management, product development, and cloud operations. Prior to Planview, Patrick spent 15 years in Silicon Valley at MIPS Computer Systems, Silicon Graphics, and early-stage start-ups ITM Software and Terraspring. He has a BSEE from the University of Notre Dame and an MBA from the University of North Carolina.
As the director of product at inMotionNow, Josh rides the line of organized chaos, finding that the greatest professional satisfaction is the result of reining everything in and effectively creating beautiful new processes, products, standards, and expectations. Through his diverse background in sales, customer success, and now product development, he has gleaned insights into the needs of the many and what it takes to grow not just a product portfolio, but a business. When he's not in the weeds of features and fires, his ten-year-old son is telling him what to do with his day-to-day life.
Brett van Zuiden is a Product Manager at Outschool.com, where he focuses on new products that inspire a love of learning. He's been building product for 9 years, likes to surf and play guitar, and lives in Oakland, CA. On the web at https://brettcvz.com.
Amanda likes to watch what happens when people interact with tech. With a varied background encompassing things like making mix tapes for businesses, teaching stained glass to children, and making sure websites work the way they should...she’s always been honing the empathetic craft that serves her in the world of UX today. You can now find her on the UX team at Xenial where she and her teammates work hard on cloud-based enterprise management software solutions. She loves connecting her team with the rest of the business to foster design thinking culture and to better understand the motivations of their clients. She’s also fascinated with how all of our minds are navigating modern life and has a deep interest in not only how we shape our products but how they shape us.
Hiram currently leads all product efforts at ReloQuest, a growth-stage global marketplace for corporate housing. From launching new products at Uber to leading complex product integrations after a Vacasa acquisition, Hiram brings years of knowledge and technical expertise to every team he’s joined. Hiram holds an MBA from NYU Stern School of Business and a bachelor’s degree in computer engineering from Carnegie Mellon University.
Senior Manager, Group Product Management - Walmart
Senior Manager, Group Product Management, Walmart
Rekha leads international product teams at Walmart. She is a product evangelist and technologist with 15+ years of experience in product management, strategy, and engineering leadership roles. She is a firm believer in building simple yet delightful products with seamless experiences that help win both customers and business.
Rekha is a strong advocate for women in tech, data, and product, and runs mentor circles to advance women in various functions. She has an MBA from the University of Arkansas (United States) and a Bachelor of Technology from Anna University (India). She's also a featured speaker at various events across the Bay area.
Remko Vermeulen is VP of Product at Telefónica Alpha, Telefónica's disruptive innovation/moonshot factory, where he focuses on improving health. He is passionate about creating new companies, products and services integrating the best of scientific research, user insights, design and development to get the best products and services with cross-disciplinary teams using lean startup, service design, and design thinking. Remko is the local founder of IxDA (Interaction design association), mentor at Elisava design school and (former) Healthbox London, Wayra, Startup Bootcamp and Fintech startup accelerators. Besides work, Remko is passionate about sailing, kitesurfing and golden dwarfs.
I am a product person with a strong focus on inclusive and empowering product management. I believe the most effective product leaders excel at strategic skills like empathy, listening, and facilitation. Put your team first and trust they will put your customer first.
Ashley is a product leader dedicated to building usable, useful, beautiful products. She is a startup veteran with experience growing teams and companies from 10s to 100s of millions of dollars. Ashley currently leads product at Discuss.io, a B2B video conferencing and insights platform for online market research interviews. Ashley is passionate about her two feisty boys, the Pacific Northwest, female empowerment, and almond milk lattes.
Adhar is a product management thought leader who is building and scaling products at the intersection of artificial intelligence, mobile, and emerging technologies. He has over a decade of experience launching innovative products, executing go-to-market strategies, and leading growth initiatives across consumer and enterprise segments. You can follow him on adharwalia.com and view his LinkedIn profile.
Hillá Watkins is the editor-in-chief of ProductCraft. Previously, she was a content specialist at Insert, a mobile engagement platform, and a digital insights analyst at SimilarWeb. A graduate of Yale and Georgetown, Hillá is a life-long nerd.
Yana Welinder is the CEO of Kraftful. She’s also a co-lead of Women in Product San Francisco. In previous roles, she worked on disrupting manufacturing with digital production at Carbon and tackled knowledge creation on Wikipedia. Yana graduated from Harvard, London School of Economics, and USC. She grew up in Sweden and has lived and worked in Dublin, London, L.A., Boston, and San Diego, before settling down in quirky San Francisco.
Jenny Wolochow is a Senior Product Manager II on the Core Platform team at Coursera. She focuses on the educator experience, building authoring, and admin tools that partners use to create and manage their courses on Coursera. Before becoming a PM, Jenny worked in University Partnerships and Product Marketing at Coursera. Jenny is passionate about civic engagement and education, and is excited to put the power of technology to good use serving learners around the world.
Bryce is a senior technical product manager with nine years of experience and a proven track record taking products from initial concept to market and international scale, successfully leading in-house and outsourced teams (engineering, product, and design), and solving real user problems with scarce resources and unpredictable constraints
Paul has more than a decade of experience in hardware, software, and services product management and marketing. He is currently an instructor at Pragmatic Institute, a leading company offering product management, product marketing, data science, and (upcoming) design training to organizations and individuals around the world.
Avinoam Zelenko is the proud father of 2 children: a 5-year-old boy and a 3-year-old girl. He’s been a PM for over 10 years now, having worked in the B2B SaaS sector focused on user engagement, data, and analytics. He’s built intelligent enterprise chat products at LivePerson, enterprise in-page analytics products at ClickTale, algorithmic repricing products at Feedvisor, and now works on team collaboration products at Atlassian on the Confluence team.